Last Updated: June 2026

1. Introduction

CHATRIO PTE. LTD. ("Meeso", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, process, transfer, and protect your personal data when you access or use Meeso.

We comply with applicable privacy and data protection laws, including:

• Digital Personal Data Protection Act, 2023 (India)
• General Data Protection Regulation (GDPR)
• Applicable local privacy regulations

By using Meeso, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

We collect the following categories of personal data:

2.1 Account Information

• Email address
• Phone number
• Username
• Profile photo
• User ID

2.2 Verification Information

For Real-Person Verification, facial verification may be performed through trusted third-party service providers.

We do not store raw facial biometric templates on our servers.

We only retain:

• Verification status
• Verification timestamp
• Risk assessment result

2.3 Community Activity Data

• Groups joined
• Scheduled sessions
• Messages sent within groups
• Images shared within groups
• User reports and moderation records

2.4 Technical Information

• IP address
• Device identifiers (IDFA, GAID, Device ID)
• Operating system version
• Device model
• App usage logs
• Security and fraud-prevention logs

3. Legal Basis and Purpose of Processing

We process personal data only for legitimate and disclosed purposes, including:

• Creating and managing accounts
• Providing social and community features
• Facilitating scheduled sharing sessions
• Preventing fraud, abuse, and harmful activities
• Enforcing community guidelines
• Improving service performance
• Complying with legal obligations

4. User Consent

Where required by law, we obtain your consent before processing your personal data.

You may withdraw your consent at any time through App settings or by contacting us.

Withdrawal of consent will not affect the lawfulness of processing conducted before withdrawal.

5. Permissions We Request

Camera & Photo Library
Used for:

• Profile updates
• Group image sharing
• Real-Person Verification

Notifications
Used to:

• Notify users of messages
• Remind users of scheduled sessions

Location (Optional)
Used only to recommend nearby groups and community activities.

Providing location information is voluntary.

Meeso does not record audio through your device microphone.

6. Data Sharing

We may share personal data with:

6.1 Service Providers

Including but not limited to:

• Cloud storage providers
• Identity verification providers
• Messaging infrastructure providers
• Analytics providers

These providers process data only under contractual confidentiality obligations.

6.2 Legal Requirements

We may disclose personal data when required by law, court order, governmental authority, or regulatory obligation.

6.3 No Sale of Personal Data

We do not sell personal data to third parties.

7. International Data Transfers

Meeso operates globally.

Your personal data may be transferred to and processed in jurisdictions outside your country of residence.

Where such transfers occur, we implement reasonable safeguards and contractual protections to comply with applicable privacy laws.

8. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Prevent abuse and fraud

Upon account deletion:

• Personal data will be deleted or anonymized within 30 days unless retention is required by law.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of personal data
• Withdraw consent
• Obtain a copy of your personal data
• Nominate an authorized representative where permitted by law
• Lodge a complaint with a competent authority

10. Account Deletion

You may delete your account at:

Settings → Account Security → Delete Account

Upon successful deletion request:

• Account information will be removed
• Personal identifiers will be deleted or anonymized
• Remaining data required for legal compliance may be retained for a limited period

11. Children's Privacy

Meeso is intended only for users who are at least 18 years old.

We do not knowingly collect personal data from minors.

If we become aware that a minor has provided personal data, we will promptly delete such information.

12. Security Measures

We implement reasonable technical and organizational measures to protect personal data against:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Destruction

No security system can guarantee absolute security.

13. Grievance Officer / Data Protection Contact

For privacy concerns, complaints, requests, or consent withdrawal:

Email: meesolive@zohomail.com

Company: CHATRIO PTE. LTD.

We will respond within the period required by applicable law.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the App or other appropriate channels.